Canon IJ Scan Utility is the software that allows you to scan photos and documents remotely from your computer to a Canon printer. This utility can be downloaded to your computer by installing the full driver package. You can configure the scan settings in accordance with the document you are going to scan. If you misconfigure the scan settings, Canon IJ Scan Utility will not scan your document. Sometimes, you may not be able to scan due to a connection problem. To troubleshoot the scan issues with the Canon IJ Scan Utility, follow these steps.